Is there a correct cadence of communication you should follow as you build client trust over a lifetime? On this video clip, Reese Harper and Chad Jardine discuss why it’s so important to find a process that works.
In the first year of a client relationship, there’s a need for face-to-face meetings and communication comes easily. But over time the value of these meetings wanes. On this episode of Elementality, Reese and Chad look into why you should become more proactive with “asynchronous” communication—email, text or direct-messages—as your client relationships develop.